Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Inveraray | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Inveraray is a GPhC registered online pharmacy weight loss clinic serving Inveraray and the surrounding UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

When you use our services, we may collect the following types of personal data:

Identity Data: Full name, date of birth, gender
Contact Data: Email address, phone number, postal address
Health Data: Medical history, current medications, weight, BMI, and other clinical information necessary to provide pharmacy services
Transaction Data: Payment details and order history
Technical Data: IP address, browser type, and website usage information collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

2. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and provide clinical consultations
To process and fulfil your orders, with delivery within 1 working day once approved by the pharmacist
To maintain accurate and up-to-date patient records
To communicate with you about your treatment, orders, and any changes to our services
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our website and services through anonymised analytics

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and, for health data, the provision of healthcare services by a regulated professional.

3. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential Cookies: Necessary for the website to function correctly
Analytics Cookies: Help us understand website traffic and usage patterns on an anonymised basis
Preference Cookies: Remember your settings and preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

4. Third Party Sharing

We do not sell your personal data to third parties. We may share your data only in the following limited circumstances:

Healthcare Professionals: Where clinically necessary, we may share relevant health information with your GP or other treating clinicians
Delivery Partners: Your name and delivery address are shared with our courier service solely to fulfil your order
Payment Processors: Secure third-party providers handle payment transactions on our behalf
Regulatory Bodies: We may be required to disclose information to the GPhC, MHRA, or other regulatory authorities where legally required
IT Service Providers: Trusted providers who support our website and data storage, bound by strict data processing agreements

All third parties we work with are required to process your data securely and only for specified purposes.

5. Data Retention and Security

We retain patient records for a minimum of 8 years in accordance with NHS and GPhC guidelines, or longer where required by law. All data is stored securely using appropriate technical and organisational measures, including encryption and access controls, to prevent unauthorised access, loss, or disclosure.

6. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how we handle your personal data, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Inveraray
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you are not satisfied with our response, you have the right to raise your concern with the relevant supervisory authority for data protection in the United Kingdom.